Contact
We answer e-mails within one business day, usually much sooner.
E-mail
Sales, support, billing and complaints.
Phone
Mon–Fri, 9:00–17:00 CET. Also on WhatsApp.
Provider
Eucalypt 4 s.r.o.
Jičínská 226/17, Žižkov, 130 00 Praha 3
Czech Republic
Company ID (IČO): 22103741
VAT ID (DIČ): CZ22103741
Registered in the Commercial Register kept by the Municipal Court in Prague, file no. C 410771
Billing and payments
Card payments and bank transfer buttons are processed by Comgate, a.s., a licensed payment institution supervised by the Czech National Bank. We never see or store your card details.
For questions about an invoice, a charge or a refund, write to hello@kontevia.com — see the Refunds and cancellation policy.