Contact
Support, sales, partnerships and press. One address for everything, answered by people who work on the product.
Phone
+420 730 654 314Business hours
Mon to Fri, 9:00 to 17:00 CET
Registered office
Eucalypt 4 s.r.o., Jicinska 226/17, 130 00 Praha 3, Czech Republic
Company identification
Company ID 22103741, VAT ID CZ22103741
We reply within one business day.
What can we help with
Support for users
Questions about a document, an export or your subscription. Write from the e-mail linked to your account and include the document or invoice number where possible.
Sales and demo
Not sure whether Kontevia fits your business or your country? Tell us what you process each month and we will answer honestly, including what is not ready yet.
Accountants and partners
Accounting practices, software vendors and advisers who want to work with us. See the partner programme for the referral terms.
Data protection
Requests under the GDPR, questions about the data processing agreement or the sub-processor list. Same address, marked "data protection" in the subject.
Existing users
The fastest way to reach us is the chat channel you already use with Kontevia or the help section in the dashboard. Replies during business hours usually arrive within an hour.